|Date Posted||September 11, 2018|
100% Install Experience: Install quick connect systems (one unit hooked to the wall that runs wireless), run wires through walls, install and program key pads and various electronics in home or business to include cameras, motion sensors, door and window sensors, etc. Work with customer to insure equipment brought is the equipment ordered. Work with customer to determine best places to place equipment. Will be required to use drills and other tools to run cable and install equipment (Cameras, pads, door and window contacts, etc.) Test once complete and train customer on using product. It is imperative that this person takes his/her time and is careful not to damage the customer premise.
The first 2-6 weeks are training weeks. The timetable is determined by level of prior experience and the comfort level of sending the the technician out on their own. The first few weeks is riding with someone then they let the technician do a few jobs on their own under supervision. This determines how long the candidate needs to train.
– Basic hand tools like hammer, screwdrivers, socket set
– Wireless Drill
– Smart phone
– cable strippers
– 6-8 foot ladder, Need truck or van for this.
– Tape measure
-.Snips/or diagonal cutters
– Pliers (needle nose and channel locks)
Success in this role is measured by quality metrics which tracks the number of revisits to a home due to customer dissatisfaction or a faulty installation. You must be higher than 90% quality each month. Being below this mark two months in a row will lead to termination. We would rather the installers take their time and do it right than rush to make the last appointment of the day and have potentially two substandard installs.
Shifts are standard 8-5 with Saturday being a day they must be willing to work some. They may have an option to work 9-6 some days to allow for installs to people that work.
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